Eastern Birmingham Primary Care Trust Musculoskeletal Triage Scheme
Eastern Birmingham PCT was winner of the Improving Patient Access category last year’s HSJ awards. More than half of the 400 patient referred each month for orthopaedic assessment do not necessarily go to hospital.
Patients are seen by a community-based physiotherapy team and may be offered physiotherapy or given other forms of help outside hospital. If they are sent to hospital it is with an exercise or pain management plan to help them until they get treatment.
GP referral letters are assessed within two days and around 70 per cent of patients are invited into physiotherapy centres. The remainder may be passed straight to hospital, for example, where surgery is the only option.
Patients are seen by an extended scope physiotherapist within three weeks of their referral letter. They may be advised to lose weight before a likely operation or asked to see their GP to address high blood pressure; many operations are cancelled at the last minute when patients are found to have untreated problems.
Other patients are suitable for treatment outside hospital, which could include physiotherapy exercises to aid mobility, occupational therapy and pain management.