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Press Release 15 July 2010

Customer Services team at Kensington and Chelsea Primary Care Trust trials eManager

X-Genics, a provider of compliance software to businesses, professional groups and public-sector organisations, today announces a new suite of eManager compliance software products to be created in collaboration with the customer services team at Kensington and Chelsea Primary Care Trust. The collaboration with the team at the west London-based NHS Trust will help make it easier to comply with regulation requirements, initially dealing with Freedom of Information requests, Complaints Handling and PALS (Patient Advice Liaison Service).

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NAPC Press Release - PMS Amendment to Regulations
16 March 2010


The National Association of Primary Care (NAPC) welcomed the publication last week of the PMS amending regulations. Of particular importance is the amendment to paragraph 100 of Schedule 5 of the PMS Agreements Regulations, which provides for a contract to be terminated only in cases of breach of contract, where a breach cannot be rectified, or by giving notice. http://www.opsi.gov.uk/si/si2010/uksi_20100578_en_1

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NAPC survey of PCTs on the impact of NHS Complaints Regulations 2009

Results of our survey

This survey is now closed, and we would like to thank all of you who participated in this survey.

The headline results of the survey are as follows:-

  • 1. It would take longer than 6 months to collate annual reports this year 12.2% (2008 - 2.8%)
  • 2. 30% took on new employees or created new posts to cope with this regulation
  • 3. 50% reported additional costs incurred; 45% reported no costs/savings; 5% expected savings on costs

 

Overall impact of legislation

75.6%               reported an increase in impact on resources

24.4%               reported no impact on resources

0%                   reported a decrease in impact on resources

 

Following the success of this survey, we will be conducting regular short surveys and would encourage you to respond as this will give us and other members a better idea on the effect of various issues in healthcare.

If you have suggestions for new topics which would make a good subject for a survey, please you're your ideas to the author.

 

Conservative Party's Manifesto

National Association of Primary Care
Press Release
5 January 2010

The National Association of Primary Care (NAPC), which is an independent, non-political organisation, warmly welcomes the Conservative Party's proposals announced yesterday in its 2010 Draft Manifesto. http://www.conservatives.com/draftmanifesto/

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